Privacy Policy
Effective Date: March 12, 2026
This Privacy Policy explains how Spottr (we, us, our) collects, uses, and shares information when you use our website and services (the Services). By using the Services, you agree to the practices described here.
Information We Collect
- — Information you provide: phone number for OTP login, name, saved addresses, order details, and any support requests.
- — Quiz and protocol data: answers you submit in the quiz and protocol outputs generated for your account.
- — Files you upload: if you choose to upload documents or files as part of the experience, we store those files to provide the requested feature.
- — Usage and device data: IP address, device type, browser information, pages viewed, and actions you take on the site.
- — Cookies and similar technologies: used for session management, preference storage, and analytics.
How We Use Information
- — Provide, operate, and improve the Services.
- — Generate personalized supplement protocols from quiz inputs.
- — Process orders, coordinate fulfillment, and handle support.
- — Secure the platform, prevent abuse, and comply with law.
- — Communicate service updates and transactional messages.
How We Share Information
- — Sellers and fulfillment partners: order, shipping, and contact details needed to deliver your products.
- — Service providers: hosting, analytics, customer support, and infrastructure vendors that process data on our behalf.
- — Legal and safety: when required by law or to protect users, Spottr, or the public.
Data Retention
We retain personal information for as long as needed to provide the Services and for legitimate business or legal purposes. When data is no longer required, we delete or anonymize it.
Your Choices and Rights
- — Access, correct, or delete certain account information.
- — Opt out of non-essential marketing communications.
- — Request information about how we handle your personal data.
Security
We use reasonable administrative, technical, and organizational safeguards to protect personal data. No system is completely secure, so please use caution when sharing information online.
International Transfers
Your information may be processed in countries other than where you live, where data protection laws may differ. We take steps to protect your data in line with this policy.
Children
Our Services are not intended for children under 13. If you believe a child has provided personal data, contact us and we will take appropriate action.
Changes to This Policy
We may update this policy from time to time. We will post the updated version with a new effective date.
Contact Us
If you have questions or requests about privacy, contact us at teams@spottr.co.in